Thank you for visiting Voxira (tryvoxira.com). We value your experience and are here to assist with any questions, technical issues, or feedback regarding our AI translation devices and companion app.

Please feel free to contact our customer support team through any of the channels below.

1. Customer Support

For general inquiries, order status updates, shipping questions, or help setting up your device:

• Email: info@tryvoxira.com
• Response Time: We aim to respond to all inquiries within 12–24 hours on regular business days.

2. Returns & Warranty

If you need to request a return, report a damaged item, or ask about warranty coverage in accordance with our policies:

• Email: info@tryvoxira.com
• Please include your 4- or 5-digit order number (for example, #1001) in the subject line so we can process your request more quickly.

3. Customer Support Hours

Our support team is available during the following hours:

• Monday–Friday: 9:00 AM – 5:00 PM EST
• Saturday & Sunday: Closed
  (Messages received over the weekend will be prioritized on Monday morning.)

Frequently Asked Questions

• Want to track your package? Check your shipping confirmation email for your tracking number, or visit our Track Your Order page.
• Need to change your shipping address? If you entered an incorrect address at checkout, please contact us within 1 hour of placing your order. Once your package has been handed over to the carrier, we may no longer be able to change the delivery address.

Contact Form

Have a quick question? Fill out the contact form below with your name, email address, and message. Our team will get back to you as soon as possible.